Which statement about complaints against nursing professionals in Florida is true?

The statement that the Board of Nursing (BON) must review cases to decide on actions is accurate because it reflects the established procedures for handling complaints against nursing professionals in Florida. When a complaint is filed against a nurse, the BON is responsible for taking it seriously and performing a thorough investigation. This review process is crucial to ensure that any allegations are substantiated and to determine the appropriate course of action. The BON's involvement ensures that the integrity of the nursing profession is maintained and that proper disciplinary measures are taken when necessary.

The process is designed to protect both the public and the nursing professionals, making sure that due process is followed. Without this requirement for the BON to review and act on complaints, there could be a lack of accountability and oversight in the nursing field.